Returns & Refunds Policy

1. Our 30-day satisfaction guarantee

If you are not satisfied with your purchase, contact us within 30 days after your shipment has been delivered to request a refund under our satisfaction guarantee. The window begins at delivery, not when you place your order or when it ships.

One satisfaction-guarantee refund per customer/household, applied to the first order of each product.

2. No returns

We do not accept physical product returns. You do not need to send products back to request a refund. Please do not mail products to our business address.

3. How to request a refund

Email support@dissolvabls.com within the guarantee window. Include your order number, the email address used for the order, and a brief explanation of your concern so we can locate and review your purchase.

4. Refund timing and method

We take 7–10 business days to process and approve a refund request. Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the credit.

Shipping fees are not refunded. This policy does not limit any refund or other rights required by applicable law.

5. Damaged or incorrect items

If an item arrives damaged or you receive the wrong item, contact support@dissolvabls.com with your order number and photos of the issue when available. We will review the problem and help resolve it. Do not send the item back.

6. Subscription orders

Requesting a refund does not automatically cancel a subscription. To stop future renewals, email support@dissolvabls.com before your next billing date. Cancellation applies to future billing cycles; refund requests for delivered orders are handled under the guarantee above.

Contact us

DISSOLVABLS LLC
1660 International Drive, Suite 679
McLean, VA 22102, United States
support@dissolvabls.com