Privacy Policy

Information we collect

We collect the following types of information:

• Contact details you provide, such as your name, email address, phone number, and shipping address.
• Order information, such as the products you purchase and your payment details, which are processed securely by our payment providers. We do not store full payment card numbers.
• Usage information, such as pages visited and device and browser information, collected through cookies and similar technologies.

How we use your information

• To process and fulfill your orders, including shipping and order updates.
• To send marketing emails and, if you opt in, text messages about products, offers, and updates.
• To respond to your questions and provide customer support.
• To improve our website, products, and services.
• To comply with legal obligations and protect against fraud.

Text messaging (SMS) program

By providing your phone number and opting in to receive text messages from Dissolvabls, you consent to receive recurring automated marketing and informational text messages (such as cart reminders, order updates, and promotional offers) from DISSOLVABLS LLC at the phone number you provide. Consent is not a condition of any purchase.

• Message frequency varies. Message and data rates may apply.
• Reply STOP at any time to cancel and unsubscribe from text messages.
• Reply HELP for help, or contact us at support@dissolvabls.com.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

We will not share your text message opt-in or consent status with any third party for purposes unrelated to providing the messaging service. We may share this data with vendors who help us deliver text messages, including platform providers and phone companies.

How we share information

We share personal information only with service providers who help us operate our business, such as payment processors, shipping carriers, email and SMS platforms, and analytics providers. These providers may only use your information to perform services for us. We do not sell your personal information.

Cookies

We use cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications at any time. To exercise any of these rights, email us at support@dissolvabls.com. You can unsubscribe from emails using the link in any email, and from texts by replying STOP.

Data retention and security

We keep your information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative, technical, and physical safeguards to protect it.

Children

Our website and products are not directed to anyone under the age of 18, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact us

DISSOLVABLS LLC
1660 International Drive, Suite 679
McLean, VA 22102
support@dissolvabls.com